Privacy Policy

This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website, www.hazelclinic.ie (the "Site").

Personal Information We Collect

When you visit the Site, we automatically gather certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information through various technologies, including:

"Cookies," which are data files with an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
"Log files," which track actions occurring on the Site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels," which are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make one through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfill any orders placed through the Site (including processing payment information, arranging shipping, and providing invoices/order confirmations). Additionally, we use this Order Information to:

Communicate with you
Screen our orders for potential risk or fraud
Provide you with information or advertising about our products or services based on your preferences

We use the Device Information we collect to help us screen for potential risk and fraud (especially your IP address), and to improve and optimize our Site. This includes generating analytics on how customers browse and interact with the Site and assessing the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We may share your Personal Information with third parties to assist us in using it as described above. For example, we use Shopify to power our online store (more about Shopify's use of Personal Information: https://www.shopify.com/legal/privacy). We also use Google Analytics to understand how customers use the Site (more about Google's use of Personal Information: https://www.google.com/intl/en/policies/privacy/). You can opt-out of Google Analytics: https://tools.google.com/dlpage/gaoptout.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to a lawful request for information, or protect our rights.

Behavioral Advertising

As mentioned, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative's educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following links:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

Your Rights

If you are a European resident, you have the right to access your personal information held by us and request corrections, updates, or deletions. To exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident, please note that we process your information to fulfill contracts we might have with you (e.g., orders through the Site) or pursue our legitimate business interests, as listed above. Moreover, your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will maintain your Order Information for our records when you place an order through the Site, unless you request its deletion.

Changes to the Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you wish to file a complaint, please reach out to us via email at hello@hazelclinic.ie or by mail at:

The Mall, 10A Donnybrook Rd, Dublin 4, D04 V4Y1